Refund policy

Exchanges

We accept exchanges for eligible items requested within 30 days after delivery. Items must be in good condition and not damaged due to improper use.

To request an exchange, please contact Admin@Pccharger.com before sending the item back. Customers are responsible for the return shipping costs, while we cover the shipping cost for sending the replacement item.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in good condition and not damaged due to improper use.
Please ensure the item is securely repackaged before returning.

You’ll also need the receipt or proof of purchase.

To start a return, please contact us at Email:  Admin@Pccharger.com

Return address:  No. 7700 East Taihu Avenue, Wujiang District，Suzhou City, Jiangsu Province, China, 215222

If your return is accepted, customers are responsible for return shipping costs.

Items sent back without prior authorization will not be accepted.

We reserve the right to refuse returns that do not meet our policy conditions.

Damages and issues

Please inspect your order upon arrival.
If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Refunds

Once we receive and inspect your return, we will notify you of the result.
If approved, refunds will be processed within 2 business days to your original payment method.

Processing time may vary depending on your bank or payment provider.

If you have not received your refund after 15 business days, please contact us.